What Is the Best Office Phone System?

Maximizing productivity is one of the most important attributes of a healthy business. During the early stages of a company, it can even mean the difference between success and failure.

Your company’s phone system is not different in this aspect and isn’t something that should be overlooked. But, it can be difficult to understand which is the right type for your business.

For those who aren’t sure where to begin, we’ve got you covered.

Let’s dive into everything the primary options you’ll find when looking for an office phone system (and which is often the best to incorporate).

Key System Unit (KSU)

For notably small businesses (such as those with fewer than 10 or so employees), this option is a reliable one due to the fact that only a limited number of phone lines can be incorporated.

Despite this obstacle, it still provides all of the necessary features that a business needs for its office phone system (such as voicemail, call routing, etc.).

A major drawback, though, is that it requires extensive installation that’s difficult to transport since the entire system will need to be dismantled. This can make relocating to different workspaces a difficult task.

Cloud Phone Systems

As the name suggests, this type of phone system is handled entirely online. As such, you won’t need to purchase a significant amount of hardware.

This is particularly useful for companies that have a limited budget, as installing conventional phone systems can quickly become a costly process.

Cloud-based systems also don’t require the use of phones for making calls. In fact, you’re able to use a wide array of devices to do so, such as tablets, laptops, or even desktop computers.

As you may expect, using the Internet as a foundation for this type of service also provides outstanding speed that can drastically increase your company’s overall productivity.

Private Branch Exchange (PBX)

This type of system lies somewhere in between KSU and cloud in terms of complexity.

In order to function, a PBX system uses a switching device that’s able to be programmed to automatically route calls. This provides a notable amount of utility for medium-sized businesses, as there’s less involvement with its functionality compared to traditional phone systems.

If it benefits you, it’s also possible to incorporate a ‘non-hosted’ PBX system instead. The main difference is the capability to install the required switching device at another location instead of at your company’s facility.

Not only will this make relocation easier, but you’ll also save money on maintenance costs.

Which Office Phone System Is Best for My Office?

While this answer may vary under certain circumstances, a cloud-based phone system is the best choice in most scenarios.

Due to using the Internet as the foundation of its functionality, you’ll always have a fast, reliable service for your company. Taking advantage of the opportunity to use different devices to complete calls can allow you to get even more out of this solution.

The Choice Isn’t as Difficult as It Seems

The sooner you decide, the more quickly you’ll be able to make your business more productive. The above information about which office phone system is right for you will help you make the best choice for your company.

Want to learn more about how we can help? Feel free to get in touch with us today to see what we can do.