Phone Systems 101: Cloud Phone System vs. Traditional Phone System

Choosing the right phone system for your business is one of the most important decisions that you can make as an entrepreneur. But, it can be difficult to decide whether you should go with a cloud-based phone system or a traditional system instead.

Fortunately, the answer isn’t as difficult as it may seem. Not quite sure how to begin? We’ve got all the info you need.

Let’s explore everything you should keep in mind about choosing a traditional vs cloud phone system.

Traditional Phone System

The most basic form of a business phone system is a multi-line phone system. As the name suggests, this type of system makes use of separate phones to accommodate a company’s needs. Although it only incorporates a basic level of functionality, traditional phone systems are often perfectly suitable for smaller businesses.

Sometimes when people talk about a ‘traditional’ business phone system, they’re often referring to what’s known as ‘Private Branch Exchange’ (PBX). This term refers to a phone system that’s configured so that calls can be made internally within a company without the use of a public phone network.

The main difference between traditional and PBX is that a PBX system manages calls through a separate, centralized unit as opposed to through the phone unit itself.

Cloud-Based Phone System

In stark contrast to conventional phone systems, cloud-based systems don’t require on-site infrastructure. Instead, a monthly fee is paid to a provider that handles call routing, signal processing, etc. for you. Cloud PBX phone systems are even available for those who require them for their business.

Since your service provider is responsible for managing all of the required equipment, it’s a far more cost-effective option for growing businesses. Similarly, cloud systems are notably easy to scale in comparison with traditional phone systems. This is especially true when working with a reputable provider.

Your provider will also handle any maintenance obligations, something that is often a major selling point in itself for entrepreneurs who are on the fence about what type of phone system is best for their business.

Which Is Best?

In almost every scenario, a cloud-based phone system is a superior option.

While a traditional phone system can have plenty of utility for certain types of companies, a cloud phone system provides far too many benefits to be overlooked. With the combination of outsourced maintenance and offsite equipment, you’ll be able to ensure that you have continual access to top-tier service.

Depending on what industry you operate in, this could even significantly boost your company’s overall revenue.

It Can Seem Complicated to Decide Between a Traditional and Cloud Phone System

But the above information will make the process far smoother. From here, you’ll be able to make full use of a cloud phone system and take your business to new heights in the future.

Want to learn more about what we have to offer? Feel free to reach out to us today and see how we can help.