Back in 2018, about 77% of companies had at least one app or a part of their IT infrastructure in the cloud. This number has increased ever since. Experts predict that telecom and other technology-dependent industries will soon become 100% cloud-based.

As a small or medium-sized business, you must keep up with the latest trends to remain competitive. Switching to cloud-based phone operating systems is a good start.

Cloud-based telephony is ideal for today’s mobile workforce. Compared to traditional phone systems, it’s cheaper, more flexible, and highly scalable. Plus, it costs nothing to install and maintain.

Need more proof? Check out these key benefits of cloud-based phone systems so you can make the right choice for your business!

Increased Mobility

More than 23% of Americans work remotely at least part of the time. A growing number of employers are now offering flex time and other similar arrangements. Now imagine how much it would cost to get a phone subscription for each employee.

Clouse-based phone systems can significantly reduce your expenses. With this option, your staff members can keep in touch from anywhere in the world without paying extra. All users, no matter their location, will have access to the same perks.

This technology is an excellent choice for multi-site businesses and companies that allow remote work. Once you switch to the cloud, you’ll no longer have to worry about performing maintenance and signing up with different carriers.

Unlike traditional phone operating systems, cloud telephony doesn’t use copper wires. Instead, it relies on PBX hardware to ensure connectivity at each location.

Scalability

With a cloud phone system, you can add direct numbers, extensions, and other services with just a few clicks. This means there’s no need to call a pro or pay for more equipment.

Cloud-based phone operating systems can be easily scaled up and down, so you won’t have to pay for unutilized resources. As your business grows, you can simply switch to a more comprehensive service plan.

Unified Communications

This cutting-edge technology allows companies to interact seamlessly with customers and employees. Thanks to it, you can easily manage all of your company’s communications through a single interface.

With a cloud-based phone system, users can make conference calls, send instant messages, share files, and set up virtual meeting rooms. The best phone systems out there also integrate with Zendesk, Salesforce, and other apps or programs.

24/7 Connectivity

Traditional phone systems are vulnerable to bad weather, power outages, and other factors. That’s not the case with cloud-based telephony.

These services are managed by third-party providers and rely on the Internet to function optimally. Therefore, they remain unaffected by local hardware failures and bad weather.

Once you make the switch, you’ll be connected to your customers and employees around the clock.

Explore the Advantages of Cloud-Based Phone Operating Systems

Now that you know more about cloud-based telephony and its advantages, are you ready to give it a try? Your competitors are already using this technology. What are you waiting for?

If you’re ready to make the switch, see our phone operating systems! Reach out to us at (866) 258-0064 to discuss your needs.